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Quality Policy

Quality Statement

Coseke Kenya Limited is committed to ensuring customer satisfaction by consistently providing ICT solutions which meets customer requirements and exceed their expectations.

We endeavor to be the market leader and the preferred choice in our range of products in in the African region. A framework for quality objectives has been established which is a key driver to the achievement of our quality intentions.

We commit to partner with our customers to achieve the above objective through:

  • Ensuring our business operates and complies with applicable regulatory, statutory and quality management systems (QMS) requirements of the ISO 9001:2015 standard and continually improves the systems effectiveness.
  • Determining and understanding internal and external issues that are relevant to our business and strategic direction and which can affect the ability of the Quality Management Systems’ from achieving its intended results.
  • Providing key resources and management support towards the implementation and maintenance of our quality management systems.
  • Determining the organizational risks, opportunities and mitigation measures to prevent potential process risks and safe guard the capabilities of the Quality Management Systems.
  • Setting and monitoring process quality objectives and ensuring all employees’ are aware of the importance of their activities and how they relate to the overall achievement of the company’s objectives.
  • Developing and improving the employees’ knowledge and competences in order to increase productivity and delivery of quality service to our esteemed customers.