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| Business Process Management Technologies |
The key to an efficient and adaptable business or organization is control of the processes which serve its customers. Customers are not only the all-important external ones, but also 'internal', just as essential to the overall success of the enterprise.
Traditionally the IT (information Technology) industry has concentrated on making individual functions and tasks more effective, but most of the inefficiencies today lie in the space in between - typically up to 50% of time and effort can be lost in overcoming process deficiencies. In fact IT often aggravates the situation by creating unconnected islands of technology, unable to communicate with each other.
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Advantages of the Business Process Management
- BPM makes a business process absolutely transparent, greatly improving visibility and efficiency. Bottlenecks can literally be seen, and removed. It can show where the most delays are occurring, and where is each transaction stuck as it passes from one stage to another.
- The initial configuration and design exercise coupled with the data that emerges after running processes for some time can allow refinement.
- Data about each and every transaction is logged and can be retrieved as and when required. Therefore, it is possible to analyze accurately what happened. Referencing is also easier as embedded searches allow for data to be picked up as required for study
- Business process models visualize the activities within the organization and business-to-business transactions.
- The flow flow models visualize the process flows within the organization and business-to-business transactions and the relationships between process flow.
- BPM’s data flow models visualize the data flow within the organization and business-to-business transactions.
- BPM’s decomposition diagrams for business process modeling, process flow diagrams and data flow diagrams visualize the processes and activities in a detailed manner.
- BPM’s workflow helps to define, create, execute, automate and manage processes within the organization and business-to-business-transactions to get more productivity.
- The entire business process procedures can be documented in a shared multi user repository. This provides technical and non-technical persons to understand the different processes that occur in each departments of the organization, its performance and the outcome of each business processes.
- BPM increases quality and quantity of a product or a service provided by the organization.
- BPM reports can be very useful to the topmost executives of an organization and whoever needs it.
- BPM reduces the working hours of the employees.
- BPM reduces the errors and exceptions when compared to a manual process.
- BPM helps an organization to abide by the regulations of the government.
- BPM is the core of B2B transactions to gain leverage with vendors, customers, consumers, and suppliers.
- Provides significant competitive advantage over competitors.
- Simulation techniques with different scenarios can be used on business processes to explore the effect of change.
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| Help is at Hand |
Since 2002 COSEKE has been assisting organizations in taking control of their processes through the application of BPM, bridging the gulf between business and IT.
We can help to 'discover' and analyze existing business processes, then improve them using the most appropriate tools available. We work with rather than for our clients, enabling sufficient transfer of skills for ultimate self-sufficiency in process management.
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| Successful Projects Undertaken |
- Standard Chartered Bank, Tanzania
- CIC Insurance, Kenya
- BP Ltd, Tanzania
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- National Assembly, Tanzania
- President Office, Tanzania
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Case Studies |
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| Kenya Plant Health Inspectorate Service |
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| Kenya Anti-Corruption Authority |
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More Case Studies |
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